My user are using Outlook client but I checked his account and the folder is not available in both. If you are using such a device or program you may be able to resend previous spam messages to the user through the management interface which would get the old spam email back. ![]() Are you by chance using a third party anti-spam device or program that diverts spam email to the "Spam" folder? If so your recreated "Spam" folder should start receiving spam email as it comes in. Are you using Office 365 webmail and Outlook? I just looked at mine in both methods and I do not have a "Spam" folder, just the "Junk Email" folder.
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